Hello and welcome to the home of Word of the Week. A nice and simple weekly linky, with everyone welcome to pop by and share. The idea of the linky is to reflect back on your past week and share it with us. It’s great if you can sum it up in a word or phrase, hence giving us your Word of the Week. My word this week is ‘rollercoaster’ and you can read more about that below.
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MY WORD OF THE WEEK – Rollercoaster
I know I’ve used this word before but it really sums up my week. Let’s start on Monday at the bottom. I got a text from the school saying the Little Man had a detention. I thought maybe it was a class detention so I let it slip and picked him up 1/2 hour later. Then the school contacted me. First e-mail was from head of year saying that The Little Man had a detention because of not having his p.e. kit (they don’t call them detention these days, they are corrections…but I’m old skool!) Straight away, I got a second e-mail from the SENco saying that he is exempt from p.e. so should not have been in the lesson or had a detention. The next day, The Little Man received a full apology and was told in future where he had to go instead of ending up in p.e. (He needs clear instructions on these things because of his Autism.) The detention has been taken off his school record. He was happy, so I’m leaving it there. Hopefully it won’t happen again. It was a real rollercoaster of emotions for day or so though.
Next up was Star deciding that she wanted to spend some money on a new pc for her gaming. We went to Currys and after waiting over an hour to be assisted, and after asking for help several times, we ended up leaving empty handed. I was a little upset and may have made my feelings known…i.e. I exclaimed I was going to take my custom elsewhere. And one member of staff shouted ‘bye then’ and other members started laughing. I left with no further altercation but I did feel really upset by it. I have made a complaint, but I doubt it will change anything. But then, I got home and found the computer on sale somewhere else £100 cheaper! So, who needs Currys!
On Wednesday I forgot about an appointment which caused some upset, but Graham came to the rescue after a quick phone call. The rest of the day went quite smoothly.
Then I got an e-mail saying that I’d won my tribunal and that The Little Man was going to get his EHCP. This is a rollercoaster in itself. It’s already been a journey getting to this point, now I have a ton more paperwork to get through. I don’t even know if it will help, but it might give us more options in the future. There is a school I really would like him to go to (the same one his older brother went to) and I will be pushing for that to be on his EHCP. But at the moment I’m still working out what all this means.
Thursday I woke up feeling really low, and Boo got up feeling sick, so it wasn’t a good start to the day. Then my brother and Sister-in-law turned up with flowers and they always make me feel better. My family and flowers!
Fingers crossed tightly for a nice peaceful weekend.
Now it’s over to you, what word or phrase sums up your week this week?
You’ve really had it this week. I am so disgusted when poor customer service happens! So disappointed. That happened to us when we went into a store on our local High Street to purchase an American style fridge freezer. All the staff members watched us going round and round and no one offered assistance. I think you should name the place on your social media accounts. MAybe ask for people to share it too. And that’s great news about the EHCP. Fingers crossed with you for a fab weekend.
That does sound like quite a rollercoaster of a week. Glad that things got sorted out in the end with Little Man’s detention and that he’s got his EHCP. Good luck with getting to grips with everything. What appalling customer service you had in Currys. I hope you hear back regarding your complaint. At least you managed to get the computer cheaper elsewhere. How lovely to have flowers from your brother and sister-in-law. Hope Boo is feeling better now. #WotW
I think Rollercoaster could sum up your whole year. You certainly have had a lot of ups and downs.
Aww! Your poor Little Man. It sounds like there was a lot of confusion. I am glad he got a full apology.
I have heard really bad things about Currys lately. Lots of people are complaining about their customer service or lack of it. Stu used to work in Currys and the staff would have got such a telling off if they didn’t greet and assist customers as soon as they walked in the stores.
That is fantastic news about the EHCP for your Little Man. I hope it can be some help in the future.
I hope Boo is feeling better now and how lovely for you to see your brother and sister in law. x
Rollercoaster seems very fitting for your word of the week! That is shocking behaviour from the staff at Currys, cheeky sods. At least you found a better deal elsewhere!
Great news about your little man getting his EHCP, I hope this opens some doors to further support for him.
Hope you are having a better weekend. xx
Wow, it really was a rollercoaster week! I’m glad that the school gave your Little man a full apology, what an upsetting day you both must have had with all that confusion. Rude customer service really makes me mad! Years ago a saleswoman was very rude to my mum. I think she thought that she could get away with being rude to an elderly person and didn’t realise that I was with her as I was looking at something a bit away from my mum. I quietly but firmly told her off which is out of character for me! But I was also proud of myself for defending my mum.
Well done for defending your Mum, I really think I was ignored and abused because I was in a wheelchair. But, I’m only physically disabled, no-one gets away with treating me like that, I’ve made a formal complaint.