My word of the week this week is Shopping because I have another tale to tell.
My griping about online grocery shopping has been expressed before when I had a lot of problems back in February. I have tried alternatives, I've been shopping and come home in a taxi and I've tried shopping with a free home delivery and both were fine but much more expensive. Not only do I tend to put more in my trolley and spend more money, but the added cost of bus fares or taxi fares pushes the cost up even more. We are a family that spends in excess of £200 on food every week, I really cannot afford to spend more. Online shopping does work out cheaper mostly, you can keep a tab on how much you spend and keep delivery costs low, and they are cheaper than bus or taxi fare.
I guess I'm just doomed for disaster!
This week I did my online shop but went out on the day. It was ok, I'd chosen a four hour slot and OH was home. Only I was back late at 3.30pm (road works!) and OH had to pick up Boo from school at 3pm. Guess what time they delivered my shopping? Yes, 3.15pm! It could have been anytime between 12 and 4pm and they came at the only time we were both out! They offered to deliver the next day.
The next day came, but the shopping did not! I received a text to say my order had been cancelled because payment had been declined. A quick check with my bank told me that I'd not enough money in my account to pay for the shopping (I was £2 short) because I'd been charged for the shopping I had not received the day before. IT WAS THE SAME SHOPPING!!
So, I called the shop and they were very apologetic and promised to deliver my shopping the next day and not to take anymore money.
My shopping did not arrive the next day. Why? Because even though they had picked the shopping and put it on the van, they had not given the driver a time slot to deliver it, so he took it back to the depot.
By now, my anger has dissipated and I'm laughing. It really is a joke.
Today my shopping arrived in the alloted time slot with no substitutions..phew! However, I was charged the highest amount for delivery because of it being Friday. Also, my bank is still showing a pending payment for the shopping I have not received which means I cannot access my money.
I hereby promise NEVER TO SHOP ONLINE AT ASDA EVER AGAIN!
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